PREDICTIVE 
DIALING

Increase connections using an adaptive algorithm designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agents productivity.

Additional Services

© Copyright 2016 | All Rights Reserved. |  PIMSWARE, LLC

PIMSWARE, LLC.
11720 Amber Park Drive, Ste 160
Alpharetta, GA, 30009

Affordable Predictive Dialer Software

SCREEN POPS

Integrate with web-based CRMs to have a customer screen pop up when a call is answered. Your agent will have all the relative account information available to immediately assist that customer.

Unlimited outbound US and Canada minutes 

Includes 4:1 outbound line ratio (additional ratio available as needed) 

Includes technical support and training

$150 per agent per month

Learn how to boost your outbound communication strategies

Predictive dialer software can continuously improve your communication strategies. PIMSWARE has been developing custom software solutions since 2005 and our enterprise class predictive dialer system is available as a standard software as a service (SaaS). The cloud-based dialer system eliminates the need to dial numbers manually; answering machines, disconnected numbers and operator intercepts are handled by the dialer without impacting an agent's productivity. Create more conversations for your agents using PIMS’s adaptive algorithm designed to only deliver live calls to your agent, or your sales and marketing team.

Create as many dispositions as you need. Use different dispositions for each campaign to select a disposition for each type of call the dialer is making.

Multiple call recordings settings for flexibility and management. Record all calls for quality assurance purposes. Agent call recording on demand allows the user to stop call recording if needed.

CALL RECORDING

CUSTOMIZABLE 
DISPOSITION

BOOST Your Outbound Communications

predict. dial. connect. 


Unlimited Minutes! What's the catch?

Our flat rate pricing is all inclusive and we don’t require a minimum users or a long-term contract. We designed this predictive dialer software to work as a stand-alone dialer or seamlessly with our debt collection products and CRM system.

Technical  Support 

We use a leading web-based ticketed support solution to track and deliver customer support over the web, email and phone. We also use web-based remote technologies that give our technicians and managers simple ways to work together with the customer to solve more problems on the first call.

Toll Free: +1 (866) 987 7467 
Local: +1 (678) 638 2250 

Sales: Dan@pimsware.com


These features are available to streamline and get even more functionality out of your system.

Download Our Free Guide

Flexible and scalable
No minimum users required   

Easy-to-use web interface

Reports and analytics

Campaign & list management 

Unlimited call lists 

Do not call list 

Agent scripting 

Time zone restriction dialing 

Remote agents 

Role-based user permissions 

Next agent call settings for optimal agent productivity

About Us


Solutions provider for organizations that manage large volumes of data, online fulfillment and call center operations.

Auto dialing technology has been used in the debt collection industry and by financial institutions and creditors for years. PIMSWARE provides solutions to organizations that manage large volumes of data, online fulfillment and call center operations across various industries. We have a strong background in developing turnkey software solutions for the debt receivables industry.

We wanted to provide the dialer technology to any sales and marketing team, insurance agent, and/or real estate agent that could benefit from boosting outbound communications through predictive and auto dialing. Auto dialing technology allows an organization to send important alerts, updates and notifications to clients, customer and employees. Any organization can easily automate mass communication needs effectively with message broadcasting.

ADD AN INBOUND LINE

You can extend the dialer to include inbound, and blended calls.

UNATTENDED AGENT

This feature allows you to broadcast a pre-recorded message.

1-800#

Use a 1-800# to allow multiple inbound calls.

LOCAL PRESCENCE

You can purchase numbers for multiple area codes to display as the caller id.  

CREATE more conversations